email auth not working, cannot connect using email client

[ehcpdeveloper]

(I setup this new subforum for all email related issues, please use this section for this..)

Make sure that:
1- you setup your client settings in normal way, without ssl or tls.
2- you installed ehcp on a clean ubuntu, in normal way, latest version of 0.29.06, and you didnt change manually any mail related settings.
3- can you post here your syslog output while you try to connect with email client ...

4- if you have still problems, i may help by connecting to your server, if it is ok for you.


See you.

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[gunza]

Last time I have installed ehcp successfully and everything is working fine. And I have removed ehcp and installed new one again everything is working fine but the problem is e-mail user can't authenticated. My log errors are:

root@ns:/# tail -f /var/log/mail.err
Aug 12 08:18:41 ns postfix/proxymap[7888]: fatal: open /etc/postfix/mysql-virtual_forwardings.cf: Permission denied
Aug 12 20:12:39 ns imapd: authentication error: No such file or directory
Aug 12 20:22:36 ns imapd: authentication error: No such file or directory
Aug 12 20:25:50 ns imapd: authentication error: No such file or directory
Aug 12 20:26:43 ns imapd: authentication error: No such file or directory
Aug 12 20:57:06 ns imapd: authentication error: No such file or directory
Aug 12 20:57:12 ns imapd: authentication error: No such file or directory
Aug 12 21:33:29 ns postfix/trivial-rewrite[9878]: fatal: proxy:mysql:/etc/postfix/mysql-virtual_domains.cf(0,lock|fold_fix): table lookup problem
Aug 12 21:33:31 ns postfix/trivial-rewrite[10176]: fatal: proxy:mysql:/etc/postfix/mysql-virtual_domains.cf(0,lock|fold_fix): table lookup problem
Aug 12 21:33:33 ns postfix/trivial-rewrite[10183]: fatal: proxy:mysql:/etc/postfix/mysql-virtual_domains.cf(0,lock|fold_fix): table lookup problem


root@ns:/# tail -f /var/log/mail.log
Aug 13 07:20:11 ns postfix/pickup[23833]: C3BBE7C8AA3: uid=0 from=<root>
Aug 13 07:20:11 ns postfix/cleanup[13860]: warning: C3BBE7C8AA3: virtual_alias_maps map lookup problem for root@xxx.com
Aug 13 07:20:12 ns postfix/pickup[23833]: C3BDD7C8AA3: uid=0 from=<root>
Aug 13 07:20:12 ns postfix/cleanup[13860]: warning: C3BDD7C8AA3: virtual_alias_maps map lookup problem for root@xxx.com
Aug 13 07:20:13 ns postfix/pickup[23833]: C3BDE7C8AA3: uid=0 from=<root>
Aug 13 07:20:13 ns postfix/cleanup[13860]: warning: C3BDE7C8AA3: virtual_alias_maps map lookup problem for root@xxx.com
Aug 13 07:20:14 ns postfix/pickup[23833]: C26A47C8AA3: uid=5005 from=<getmail>
Aug 13 07:20:14 ns postfix/cleanup[13860]: warning: C26A47C8AA3: virtual_alias_maps map lookup problem for xxx@gmail.com
Aug 13 07:20:15 ns postfix/pickup[23833]: C3BC77C8AA3: uid=0 from=<root>
Aug 13 07:20:15 ns postfix/cleanup[13860]: warning: C3BC77C8AA3: virtual_alias_maps map lookup problem for root@xxx.com
Aug 13 07:20:16 ns postfix/pickup[23833]: C3BD37C8AA3: uid=0 from=<root>
Aug 13 07:20:16 ns postfix/cleanup[13860]: warning: C3BD37C8AA3: virtual_alias_maps map lookup problem for root@xxx.com

root@ns:/# tail -f /var/log/syslog
Aug 13 07:21:11 ns postfix/cleanup[14069]: warning: D30147C8AA4: virtual_alias_maps map lookup problem for root@xxx.com
Aug 13 07:21:12 ns postfix/pickup[23833]: D2FF57C8AA4: uid=0 from=<root>
Aug 13 07:21:12 ns postfix/cleanup[14069]: warning: D2FF57C8AA4: virtual_alias_maps map lookup problem for root@xxx.com
Aug 13 07:21:13 ns postfix/pickup[23833]: D318C7C8AA4: uid=5005 from=<getmail>
Aug 13 07:21:13 ns postfix/cleanup[14069]: warning: D318C7C8AA4: virtual_alias_maps map lookup problem for xxx@xxx.com
Aug 13 07:21:14 ns postfix/pickup[23833]: D4D367C8AA4: uid=33 from=<www-data>
Aug 13 07:21:14 ns postfix/cleanup[14069]: D4D367C8AA4: message-id=<20090813013614.D4D367C8AA4@ns>
Aug 13 07:21:14 ns postfix/cleanup[14069]: warning: D4D367C8AA4: virtual_alias_maps map lookup problem for xxx@gmail.com
Aug 13 07:21:15 ns postfix/pickup[23833]: D4D3C7C8AA4: uid=0 from=<root>
Aug 13 07:21:15 ns postfix/cleanup[14069]: warning: D4D3C7C8AA4: virtual_alias_maps map lookup problem for root@xxx.com
Aug 13 07:21:16 ns postfix/pickup[23833]: D4D3D7C8AA4: uid=0 from=<root>
Aug 13 07:21:16 ns postfix/cleanup[14069]: warning: D4D3D7C8AA4: virtual_alias_maps map lookup problem for root@xxx.com

Waiting for your suggestion.


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[ehcpdeveloper]

your filesystem permission is missing i think,
following may solve:

chown root:postfix /etc/postfix/mysql-virtual_forwardings.cf
chmod a+r /etc/postfix/mysql-virtual_forwardings.cf
/etc/init.d/postfix restart



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[gunza]

When I am tring to login with following command:

root@ns:/home# telnet localhost 143
Trying 127.0.0.1...
Connected to localhost.
Escape character is '^]'.
* OK [CAPABILITY IMAP4rev1 UIDPLUS CHILDREN NAMESPACE THREAD=ORDEREDSUBJECT THREAD=REFERENCES SORT QUOTA IDLE ACL ACL2=UNION STARTTLS] Courier-IMAP ready. Copyright 1998-2008 Double Precision, Inc. See COPYING for distribution information.
a login info@xxx.com xxxxxx
* BYE [ALERT] Fatal error: xxx.com/info/: No such file or directory
Connection closed by foreign host.

Here is the log file error:

root@ns:/etc# tail -f /var/log/mail.log
Aug 14 08:01:28 ns postfix/pickup[13488]: EF29A7C8AF1: uid=33 from=<www-data>
Aug 14 08:01:38 ns postfix/pickup[13488]: warning: EE8DF7C8AF1: message has been queued for 1 days
Aug 14 08:01:38 ns postfix/pickup[13488]: EE8DF7C8AF1: uid=0 from=<root>
Aug 14 08:01:38 ns postfix/cleanup[15775]: warning: EE8DF7C8AF1: virtual_alias_maps map lookup problem for root@xxx.com
Aug 14 08:01:39 ns postfix/pickup[13488]: warning: EE8EB7C8AF1: message has been queued for 1 days
Aug 14 08:01:39 ns postfix/pickup[13488]: EE8EB7C8AF1: uid=0 from=<root>
Aug 14 08:01:39 ns postfix/cleanup[15777]: warning: EE8EB7C8AF1: virtual_alias_maps map lookup problem for root@xxx.com
Aug 14 08:01:40 ns postfix/pickup[13488]: warning: EE8E37C8AF1: message has been queued for 1 days
Aug 14 08:01:40 ns postfix/pickup[13488]: EE8E37C8AF1: uid=0 from=<root>
Aug 14 08:01:40 ns postfix/cleanup[15775]: warning: EE8E37C8AF1: virtual_alias_maps map lookup problem for root@xxx.com
Aug 14 08:01:41 ns imapd: chdir xxx.com/info/: No such file or directory



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[ehcpdeveloper]

try this:
delete info@xxx.com in ehcp gui, then re-setup it..
this should solve the problem.
if not, then you have something other wrong in your mail configuration.


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[gunza]

After deleting the email user info@xxx.com and reinstalling the ehcp getting same problem. Please help me.

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[ehcpdeveloper]

may I install ehcp from begining to your server?
if yes, send ip and other info to email, info@ehcp.net

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